Teramobile is a member of WASPA and is bound by the WASPA Code of Conduct. Customers have the right to approach WASPA to lodge a complaint in accordance with the WASPA complaints procedure. Teramobile may be required to share information relating to a service or a customer with WASPA for the purpose of resolving a complaint. WASPA web site: www.waspa.org.za
HOT PRIME VIDEO is a subscription service charged at R7/day. By using the service you agree that are 18 years or older and have the bill payers permission. Compatible handset only. To unsubscribe SMS HGVIDEO to 42977. For help call 27112185600. By using the service you agree to receive promotional material relating to this and similar services. To opt-out of marketing SMS HGVIDEO to 42977. Service provided by Teramobile, Address: B-13-2, North Point, Mid Valley City, No. 1, Medan Syed Putra Utara. The following General Terms and Conditions are applicable to the products and services supplied via Short Messaging Services (hereinafter to be referred to as “SMS”), GPRS and 3G by Bestmobi2u or enterprises affiliated to it, (hereinafter to be referred to as “the Provider”). The Provider is permitted to amend these General Terms and Conditions from time to time without notice. All those guidelines, rules, promotional conditions and provisions will be considered an inextricable part of these General Terms and Conditions. By availing yourself to use the Services of the Provider, you agree to be bound by these General Terms and Conditions and the guidelines, rules and promotional conditions. Should a billing error occur, the consumer will then not be billed for the subsequent days if over-billing took place on a specified date.

By means of SMS, GPRS and 3G services, the Provider supplies its users access to a network of on-line sources, including on-line games, text messages, rich content and on-line information material which may be downloaded onto mobile telephone or whatsoever devices (“Services”).

The Service is supplied "as is" (at the stage of development it happens to be in) and the Provider accepts no liability nor does it issue any guarantees or warranty in the event that personal configurations, information or messages are not saved, or not saved in due time, or if they are deleted or incorrectly delivered. In order to subscribe to the Service, you are required to have access to the Internet and/or mobile communications subscriptions and pay any service fees associated with such access. You are required to pay all expenses incurred in creating such access.

The service is for compatible handsets only. The service may not work on every Handset, Laptop, Desktop or Electronic Device capable of displaying the content. You acknowledge that bestmobi2u is not liable to have every type of format available. It is the users responsibility to ensure that the device they are using have the appropriate software installed in order to access all service.

You have access to our on-line services free of charge. With regards to the Services and the use of it, you shall pay the amount corresponding to the applicable rates of the Provider in force at that time and according to the rates charged by your mobile operator. The charges shall be invoiced to you via your mobile operator through the mobile bill you receive from the mobile operator of your network. You pay the Provider all national and local or other taxes, including but not restricted to VAT, any taxes or levies imposed in lieu thereof, which taxes are based on the costs due to the use of the Services. The Provider reserves the right to change the rates for the Service by posting details of such changes on its website. By using the service you agree that you have bill payer's permission. The services of Teramobile will not be used to engae in illegal conduct, to knowingly create, store or disseminate any illegal content, to knowingly infringe any copyright laws or to send spam or promote sending of same.

In order to warrant safe and secure use of the Service, you guarantee the following, in addition to paying the applicable charges: (a) your personal information (hereinafter to be referred to as the “Registered Information”) provided on the registration form is correct, true, accurate. You yourself are responsible for maintaining the secrecy of any passwords and/or accounts issued to you by the Provider, and you are fully liable for all actions carried out involving the use of your password or account. The Provider cannot and will not be liable for any damage arising from your failure to observe the stipulations of this article.

In order to receive a prize you have won you must be registered with the Provider, in accordance with article 4 of these General Terms and Conditions. The information supplied must be valid in order to qualify for the prize. Prizes are released to users 18 years of age and older who are resident and in possession of a postal address in South Africa. Prizes paid out by the Provider are inclusive of tax. The Provider cannot guarantee that the prizes supplied correspond to the photographs displayed on the Provider's website. If the Prizes shown on the Provider’s website or TV campaign are no longer available, the Provider shall be entitled to replace the prize at any time which the Provider deems fit. Prizes are released 90 days after the Provider has announced the winner. Any expenses, such as (but not restricted to) bank and postal charges, are borne by the winning party. Provider promotes several campaigns with different prizes to be won, however only one winner will be drawn from all participants (from all the Provider campaigns held in South Africa) at the end of the promotion period.

You undertake to indemnify the Provider and its subsidiaries, affiliated enterprises, functionaries, representatives or other partners, and employees against any demands or claims by third parties, including all reasonable costs incurred for legal assistance, which demands or claims arise from or are the consequence of any information you have sent or offered via the Service as a result of your connection with the Service, your use of the Service, or any violation committed by you of the General Terms and Conditions or rights of others.

Regarding the use of the Service you agree to the general rules, rules of play, promotional conditions and restrictions established by the Provider. The Provider reserves the right at all times and at its own discretion, without being required to issue prior notice, to amend these general rules, rules of play, promotional conditions and restrictions. You agree with the arrangement whereby the Provider bears no responsibility or liability to you in the event that information sent or provided by means of the Service is not saved or is deleted in error.

The Provider may at any time alter or terminate the Service, or any part of it, either temporarily or permanently. You agree that the Provider is not liable to any third party or you as a user in the event that the Service is altered, terminated or suspended.

You are aware and agree that the Service and software used in connection with the Service, (hereinafter to be referred to as the “Software”), contain confidential information which belongs to the Provider is protected by valid and applicable intellectual and industrial ownership rights legislation and other legislation. You undertake, either partially or wholly, not to amend, rent, rent out, borrow, lend, sell, distribute or create products derived from the Service or the Software except in the event that the Provider has given you explicit written permission to do so.

The Provider will start the subscription service once the user has given permission to do so. You give the Provider permission if you click any predefined button in landing pages owned by the Provider or if you send the SMS with valid Keyword to the Provider short code, 31386. You will then receive a confirmation message confirming your subscription status and the service starts. In the case of mobile content services, you are required to have a WAP enabled mobile phone. Contact information will be provided to you, so that you may stop the service at any time.

The Provider gives you the possibility of interrupting the flow of information received via SMS. Generally, the Service can be interrupted by send an SMS; STOP to 31386.

By using the Service of the Provider you agree with this Privacy Policy and the General Terms and Conditions. If you disagree with this, do not make use of our Service. We reserve the right at any moment to change, modify, extend or limit this Privacy Policy and the General Terms and Conditions. We therefore advise you to read these pages regularly.